Our Response to COVID-19

Updated June 30, 2020

What We’re Doing at KHP

Klamath Health Partnership is dedicated to caring for our patients, employees, and community as healthcare facilities around the globe combat the spread of the novel coronavirus, also known as COVID-19. This page will be updated regularly with the latest information and resources from the Center for Disease Control (CDC) as well as Klamath County Public Health (KCPH).

At KHP, we have a team meeting weekly to discuss the changing events and responses, and we are working to stay prepared for anything that may come. We have implemented some changes at all of our clinics to better protect everyone involved.

  • We have recently implemented a mobile check-in process for appointments. You should receive a call the day before your appointment and be asked to check-in by phone when you arrive for your visit. You will be asked some questions regarding recent travel and illness symptoms. Please answer honestly and be aware that all patients are being asked these same questions. When your provider is ready to see you, you will receive a text alert to come inside, where our medical staff will take you to your exam room like normal. If you have a cough or are sneezing frequently, you will be given a mask when you come inside. As this is a new process, please bear with us as we work out the kinks! If you have questions about this process, please call our front desk staff at 541-880-2006 or 541-880-2043.
  • We are now requiring all KHP employees, patients, and visitors to wear masks or facial coverings at all times while inside KHP facilities. If you do not have a mask, our staff will provide one for you.
  • We are working on converting as many appointments as possible to telehealth (appointments that are conducted via phone or video conference). We currently have two providers with video capability and are working on adding more.
  • Beginning April 6, all visits originally scheduled at our Campus Convenient Care location will be moved to our main Klamath Open Door location. This move will help us ensure proper coverage when staff members are on leave or aren’t feeling well, so we can continue serving our patients as well as possible.
  • Our pharmacy team in partnership with our transportation driver and the Patient Resources Team have started home deliveries of prescriptions in order to limit exposure for our highest-risk patients. Call 541-851-8110 if you have questions about this new service.
  • In order to provide quality healthcare for as many local students as possible during this time, our School-Based Health Center (located on the Mazama campus at 3013 Summers Lane) is currently open to ANY students living in Klamath County, not just Klamath County School District students. This will remain in effect until school starts back up in normal session.
  • At this time, we are unable to offer COVID-19 tests in our facilities, though we are able to offer antibody tests that tell you whether you’ve had the virus in your system. We are monitoring Sky Lakes’ testing on a daily basis, and Sky Lakes’ community testing site is now available to everyone without an order from your provider (please note that flu tests still require an order). If you believe you have coronavirus symptoms, please stay home to limit exposure to others and call us at 541-851-8110. We will instruct you on how to proceed.

 

 

What You Need to Know About COVID-19

Symptoms

The following are the most common symptoms of COVID-19 and may appear anywhere from 2 – 14 days after exposure:

          • Fever
          • Cough
          • Shortness of breath

Some COVID-19 cases have only produced mild symptoms, while others have resulted in severe illness or even death. If you develop severe symptoms, get medical attention immediately. Emergency warning signs include (but are not limited to):

          • Difficulty breathing or shortness of breath
          • Persistent pain or pressure in the chest
          • New confusion or difficulty staying alert
          • Blue lips or face

Learn More

 

How to Protect Yourself

Know how COVID-19 spreads

          • There is currently no vaccine to prevent COVID-19.
          • The best way to prevent illness is to avoid exposure.
          • The virus is thought to spread mainly from person to person when an infected individual coughs or sneezes.

Clean your hands often

          • Wash your hands with soap and water for at least 20 seconds, especially after blowing your nose, coughing, sneezing, or being in a public place.
          • Use a hand sanitizer that contains at least 60% alcohol if soap and water are not readily available.
          • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

          • Avoid close contact with anyone who is sick.
          • Distance yourself from other people, especially older people (age 60+) and those with compromised immune systems.

Take steps to protect others

          • Stay home if you are sick, except to get medical care.
          • Cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow. Throw away used tissues and wash your hands immediately.
          • Wear a face mask if you are sick to prevent your germs from spreading. You DO NOT need to wear a face mask if you are not sick.
          • Clean and disinfect frequently-touched surfaces like tables, doorknobs, phones, keyboards, and toilets.

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What to Do if You Get Sick

Stay home and call your doctor

          • Call your healthcare provider and tell them about your symptoms if you believe you have COVID-19. This will help them take care of you and will keep other people from being exposed.

Know when to get emergency help

          • Get medical attention immediately if you have any of the emergency warning signs listed above.

You may be able to recover from home

Learn More